How to file for New Mexico Unemployment Insurance Benefit Payments
How to file for New Mexico Unemployment Insurance Benefit Payments
Unemployment Insurance (UI) claims are processed by the New Mexico Department of Workforce Solutions (NMDWS), and there are two ways to file for unemployment:
1.The online New Mexico UI Tax & Claims system (www.jobs.state.nm.us)
2.Call the New Mexico Department of Workforce Solutions (NMDWS) toll-free number 1-877-NM-4-MYUI (1-877-664-6984)
ONLINE: You can file your new (initial) Unemployment Insurance (UI) claim online by going to the New Mexico Workforce Connection online system at (www.jobs.state.nm.us).
Computers are available at your local New Mexico Workforce Connection Centers and local libraries.
The UI Tax & Claims system is available to take initial claims and weekly certifications from 4:00 a.m. to 9:00 p.m. Sunday through Friday. Please allow at least 30 minutes to file an online claim prior to system down time. All individuals applying for and receiving unemployment benefits are required to log into the New Mexico Workforce Connection Online System (www.jobs.state.nm.us). first in order to access the UI Tax & Claims system. UI claimants will be required to maintain usernames and passwords for both the online jobs system (www.jobs.state.nm.us) and the UI Tax & Claims system.
1-877-664-6984 TOLL-FREE TELEPHONE: You can also file by phone by calling 1-877-NM-4-MYUI (1-877-664-6984). After following the automated prompts, your call will be transferred to a Customer Service Agent (CSA) who will complete your claim. Our UI Operations Center is open from 8:00 a.m. – 4:30 p.m., Monday – Friday