How to file for New Mexico Unemployment Insurance Benefit Payments
To apply for Unemployment Insurance benefits, you must first create a new account in the New Mexico Workforce Connection Online system (www.jobs.state.nm.us). This easy to follow step-by-step guide will take you through the process of setting up your new account and what you need to file your initial claim. More information for businesses and employees affected by COVID-19 can be found at https://www.dws.state.nm.us/COVID-19.
Unemployment Insurance (UI) claims are processed by the New Mexico Department of Workforce Solutions (NMDWS), and there are two ways to file for unemployment:
2.Call the New Mexico Department of Workforce Solutions (NMDWS) toll-free number 1-877-NM-4-MYUI (1-877-664-6984)
ONLINE: You can file your new (initial) Unemployment Insurance (UI) claim online by going to the New Mexico Workforce Connection online system at (www.jobs.state.nm.us).
Computers are available at your local New Mexico Workforce Connection Centers and local libraries.
The UI Tax & Claims system is available to take initial claims and weekly certifications from 4:00 a.m. to 9:00 p.m. Sunday through Friday. Please allow at least 30 minutes to file an online claim prior to system down time. All individuals applying for and receiving unemployment benefits are required to log into the New Mexico Workforce Connection Online System (www.jobs.state.nm.us).first in order to access the UI Tax & Claims system. UI claimants will be required to maintain usernames and passwords for both the online jobs system (www.jobs.state.nm.us) and the UI Tax & Claims system.
1-877-664-6984 TOLL-FREE TELEPHONE: You can also file by phone by calling 1-877-NM-4-MYUI (1-877-664-6984). After following the automated prompts, your call will be transferred to a Customer Service Agent (CSA) who will complete your claim. Our UI Operations Center is open from 8:00 a.m. – 4:30 p.m., Monday – Friday
How to Create a New Account in www.jobs.state.nm.us & Apply for Unemployment Insurance Benefits
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.