More UIA offices open in Michigan

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You can see the list of Unemployment Insurance Agency offices we compiled a while back, along with some reasoning on why it is beneficial to get help in person for unemployment issues.

Michigan’s Unemployment Insurance Agency has recently opened six more offices to help resolve unemployment benefit problems.  These are the Problem Resolution Offices typically seen called PRO across various State of Michigan information.

UIA now has offices at existing Michigan Works or Department of Human Services offices in:

  • Alpena
  • Benton Harbor
  • Houghton
  • Kalamazoo
  • Sault Ste. Marie
  • Traverse City

There were already problem resolution offices in Detroit, Gaylord, Grand Rapids, Lansing, Mt. Clemens, Marquette, Muskegon and Saginaw.

If there is not an office nearby, you can call customer service at 1-866-500-0017 or send an email through an online claim account at www.michigan.gov/uia under “UIA Online Services for Unemployed Workers.”

Here are the new UIA Problem Resolution Office (PRO) locations:

Alpena PRO at Michigan Works

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315 W. Chisholm, Alpena
Monday, Tuesday, Wednesday and Friday, 8 a.m. to 5 p.m. Open from
9 a.m. to 5 p.m. on Thursday.

Benton Harbor PRO at Department of Human Services

401 8th St., Benton Harbor
Monday through Friday from 8 a.m. to 5 p.m.

Houghton PRO at Michigan Works

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902 Razorback Dr., Suite 6, Houghton
Monday through Friday from 8 a.m. to 4:30 p.m.

Kalamazoo PRO at Michigan Works

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1601 S. Burdick Str., Kalamazoo
Monday through Friday from 8 a.m. to 5 p.m.

Sault Ste. Marie PRO at Michigan Works

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1118 E. Easterday Ave., Sault Ste. Marie
Monday through Friday from 8 a.m. to 5 p.m.

Traverse City PRO at Michigan Works

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1209 S. Garfield, Suite C, Traverse City
Monday through Friday from 8 a.m. to 5 p.m.